Chat French – Privacy Policy

Last updated: January 2026

Chat French is committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect the following information:

• Name and email address

• Account and membership details

• Payment status (not full payment card details)

• Session participation information

• Communications sent to us (emails, messages, support requests)

Video Conferencing Data

When you participate in Zoom sessions, certain data may be processed, including:

• Display name

• Audio and video participation

• Session duration and attendance

Chat French does not record sessions unless explicitly stated and consented to in advance.

2. How We Use Your Information

We use your information to:

• Provide and manage our Services

• Process payments and memberships

• Send session reminders, updates, and support communications

• Improve our services and user experience

3. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with:

• Payment processors

• Scheduling and video-conferencing platforms

• Legal authorities where required by law

Third-Party Service Providers

Chat French uses trusted third-party service providers to operate its Services, including:

• Acuity Scheduling for booking and appointment management

• Zoom for hosting live video sessions

Limited personal information (such as name, email address, and session details) may be shared with these providers only to the extent necessary to deliver the Services.

These providers process data in accordance with their own privacy policies and security practices.

4. Cookies & Analytics

Our website may use cookies and analytics tools to understand usage and improve performance. You may disable cookies through your browser settings.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or deletion

• Withdraw consent to certain communications

To exercise these rights, contact us at info@chatfrench.ca.

7. Children’s Privacy

Chat French does not knowingly collect personal information from children under the age of 13 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Chat French

Email: info@chatfrench.ca